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Our Core Values
Building partnerships with pet owners
Exceptional results don't happen in isolation; they are built through collaboration. We prioritise clear, honest communication, realistic expectations and practical guidance and knowledge to support your dog's at home maintenance between grooming visits. We aim to achieve long term success, not just a one off result.
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"Wonderful groomer who had an instant affinity with all the dogs we saw. Despite the wriggling of our new puppy, she achieved an excellent teddy bear look"
Charles M.
Ruby - Cavoodle
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“Ebony is the best groomer in Ballarat. Being a hairdresser, I'm a little fussy and she does the most amazing job with poodle cross curly coat. She is also very kind and patient with dogs and owners. I Have learnt so much from her about how to manage my dog's coat."
Jenny
Freya - Groodle
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"Ebony was professional , friendly and welcoming for Hudson's first groom and he looks amazing. Highly recommend, 5 stars and we look forward to his next groom.”
Leanne and Noel
Hudson - Rough Collie
A Team You Can Trust
Ebony spent over a decade in veterinary nursing before swapping her stethoscope for shears. Jess has a natural calm that puts even the most nervous dogs at ease. Together they bring skill, patience and a genuine love for dogs to every single appointment, because no two dogs (or grooms) are the same.
Frequently Asked Questions
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